On the third Saturday of each month, COINS undergoes routine maintenance during the hours of 2:30 p.m. ET to 12:30 a.m. ET (Sunday). It is advised that users avoid using the system during this window to prevent the loss of work.
with your Penn State Account (e.g., abc123@psu.edu)
Account Troubleshooting: Receiving an "Account does not exist" error? See below for helpful information:
Penn State Health or College of Medicine Users: Ensure you are using your Penn State Account credentials (e.g., abc123@psu.edu), NOT your Penn State Health or College of Medicine credentials. Review these instructions for assistance: Log in to Penn State Systems: Penn State Health and College of Medicine Users.
New Faculty: If you are newly appointed, it is possible that your account does not yet exist. Email coinsadmin@psu.edu for assistance.
Staff/Students: If you are a staff member or a student named on a research project, it is possible that your account does not yet exist. Email coinsadmin@psu.edu for assistance.
